PRIVACY POLICY
UbuLogic
Effective Date: June 4, 2026
Last Updated: June 4, 2026
1. INTRODUCTION
UbuLogic ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website, services, AI assistants, and communication platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website or services, you agree to the terms of this policy. If you do not agree, please discontinue use of our services.
2. WHO WE ARE
UbuLogic is a marketing and business management services company headquartered in Kalamazoo, Michigan.
Business Address:
6615 Mill Creek Dr., Apt-A
Kalamazoo, MI 49009
Email: [email protected]
Website: https://ubulogic.com
3. INFORMATION WE COLLECT
We may collect the following categories of personal information:
a. Information You Provide Directly
- Full name
- Business name and address
- Email address
- Phone number
- Website information
- Service area and business details
- Appointment and scheduling information
- Payment information (processed securely through our payment processor)
- Any information submitted through forms, chat, voice conversations, email, or other communications
b. Information We Collect Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring URLs
- Device type and operating system
- Data collected via cookies and similar tracking technologies
c. Information From Third Parties
We may receive information about you from third-party platforms you connect or authorize, such as social media platforms or analytics providers.
4. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, operate, and improve our services
- Process payments and manage your account
- Configure and manage customer accounts
- Deliver onboarding and implementation services
- Provide AI chat, voice AI, CRM, and automation services
- Schedule and manage appointments
- Respond to inquiries and provide customer support
- Send service-related communications (e.g., appointment confirmations, account updates)
- Send promotional or marketing communications, only with your consent
- Improve user experience and platform performance
- Comply with applicable laws and legal obligations
- Detect, prevent, and address fraud or unauthorized activity
5. AI, CHAT, AND VOICE COMMUNICATIONS
UbuLogic utilizes AI-powered chat assistants, voice assistants, and automated communication tools as part of our service delivery.
Conversations conducted through website chat, voice AI, telephone calls, forms, SMS messages, and other communication channels may be recorded, stored, or analyzed for the following purposes:
- Quality assurance and service improvement
- AI training and performance optimization
- Troubleshooting and technical support
- Customer service and account management
- Compliance and legal documentation
By engaging with our AI assistants, voice systems, or any communication channel, you acknowledge and consent to such recording and storage where permitted by applicable law.
6. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
a. Service Providers
We work with trusted third-party vendors who assist us in operating our business. These may include:
- Payment Processors (e.g., Stripe) for secure payment handling
- CRM and Marketing Platforms for customer management and automated communications
- Hosting Providers for website and data infrastructure
- Email Service Providers for sending communications on our behalf
- Phone and SMS Providers for voice and text communications
- Analytics Providers (e.g., Google Analytics) for website performance tracking
- Calendar and Scheduling Providers for appointment management
All service providers are contractually required to protect your information and may only use it for the specific purposes we authorize.
b. Legal Requirements
We may disclose your information if required to do so by law, regulation, or in response to a valid legal request (e.g., court order, subpoena, or government inquiry).
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to such a transfer.
d. With Your Consent
We may share your information with other parties when you have provided us explicit written or digital consent.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and gather usage data.
Types of Cookies We May Use:
- Essential Cookies: Required for core website functionality
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Marketing/Advertising Cookies: Used to deliver relevant content or advertisements
Your Cookie Choices:
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You may also opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout
8. SMS AND TEXT MESSAGING (TCPA COMPLIANCE)
UbuLogic may send text messages (SMS) to users who have provided their phone number and given express written consent.
Types of Messages:
By opting in, you may receive:
- Appointment reminders and confirmations
- Account notifications and service updates
- Onboarding and implementation communications
- Responses to your inquiries
- Promotional offers (only with explicit opt-in)
Consent:
We will only send text messages with your prior express written consent. Consent to receive SMS messages is never required as a condition of purchase or receiving our services.
Opt-Out:
You may opt out of text communications at any time by replying STOP to any message. You will receive one final confirmation message, and no further texts will be sent.
Help:
Reply HELP to any message for assistance, or contact us directly at [email protected].
Message Frequency:
Message frequency may vary based on your interactions and service activity.
Rates:
Message and data rates may apply depending on your mobile carrier and plan. UbuLogic is not responsible for any charges imposed by your carrier.
No Third-Party Sharing:
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
9. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
- Active account data: Duration of the business relationship
- Payment records: 7 years (tax and accounting requirements)
- Communications (email, SMS, chat, voice): Up to 2 years
- Marketing and analytics data: Until opt-out or deletion request
- Legal and compliance records: As required by applicable law
When data is no longer needed, we securely delete or anonymize it.
10. YOUR PRIVACY RIGHTS
a. California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell
- Delete your personal information (subject to certain exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (note: we do not sell personal information)
- Non-discrimination for exercising your CCPA rights
We will respond to verified California privacy requests within 45 days as required by law.
b. All Users
Regardless of your location, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that inaccurate information be corrected
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Opt out of marketing communications at any time by clicking Unsubscribe in any email or contacting us directly
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
11. DATA SECURITY
We implement industry-standard administrative, technical, and organizational safeguards to protect your personal information, including:
- SSL/TLS encryption for all data transmitted over the internet
- Secure, access-controlled data storage
- Regular security reviews and monitoring
- Restricted employee access to personal data on a need-to-know basis
While we take reasonable precautions, no method of data transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information online.
12. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.
If you believe a child under 13 has submitted personal information to us, please contact us immediately at [email protected].
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies independently before providing any personal information.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. When changes are made, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email (if you have provided one) for any material changes
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
15. CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
UbuLogic
6615 Mill Creek Dr., Apt-A
Kalamazoo, MI 49009
Email: [email protected]
Website: https://ubulogic.com
This Privacy Policy was last updated on June 4, 2026.